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Design Paper

Journaling UX - H543 Interaction Design Methods

Scope of the Project:

Throughout the semester, we were asked to identify real-world usability issues that we encountered, collect data about the issue to identify key challenges/pain points, and make design recommendations based on the data you gather.  Selecting any type of usability issue, whether it occurs in a software interface, system, physical product, or real-world scenario.  These were tied to a real-world problem or scenario that we have experienced first-hand and may potentially impact a larger group of users.



A Usability Issue with Mickey Mouse

Upon looking for tickets to visit Walt Disney World over the summer, I was met with a plethora of frustrations with the website.  As I was actually visiting family, I did not have my laptop with me, instead I was using my iPad and my iPhone. I struggled to find pricing options and after a frustrating time, decided that it was best to visit Disney Springs instead. 


A Trying Usability Issue

This is your Project description. Provide a brief summary to help visitors understand the context and background of your work. Click on "Edit Text" or double click on the text box to start.

Adidas Perks.png


Company Perks or Curse

Perks are great but sometimes you run into usability issues when deciding to use those perks. Select the image to learn more.


Animal Unfair Design

I work in animal welfare as a foster parents for cats and kittens. Typically when I foster, I take an animal for some time to care and socialize them until they are adoptable. Once they're back in the shelter, I like to check the website to see their profiles and honestly I 

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